Our design process
Picture of Lou Brown interior designer working with client


An in-home consultation where Hayley meets with you to discuss your needs, what you would like to achieve and your interior design goals. She will answer any questions you may have and walk you through the scope of work including budget and timings.


For the first few weeks, you’ve got a bit of homework to do…

An Inspiration Board That Actually Works. Hayley guides you through this process step by step, revealing her unique method. This exercise explores three aspects of your story; your past, present and future. This is an incredibly powerful tool is used to bring your interior design dreams alive. Our clients love this process!

Discover Your Unique Style Exercise. Using Hayley’s unique style exercise, you will learn how to clearly define a style you love.


This is the exciting part!

Now that your homework is complete, Hayley sits down with you and listens whilst you talk through your story, what’s important to you and your unique style. She will use these incredibly valuable results as a springboard to create a home you love.


Using our in-depth industry experience and our collaborative network of highly skilled craftspeople, we will help clarify a budget that you are comfortable with. Our itemised management system will help make your journey seamless, saving you valuable time and frustration.


We interpret your findings and, with our expertise, we pull it all together, creating a timeless interior scheme that’s all about you. We meet with you and present your concept accompanied by samples and 3D imagery so that you can visualise the end result. We don’t stop until you’re happy with the result! The next phase begins; product procurement, coordinating logistics and final installation.


We coordinate the installation whether it’s a turnkey solution and you’d like us to do it all, or a more hands-on approach where you’re happy to coordinate the contractors, receive deliveries and place your new furniture and furnishings. You are kept informed and updated with our highly efficient online product ordering and management system.